(Walleven — Website & Online Store)
1. Introduction
Welcome to Walleven. By accessing or purchasing from our website, you agree to these Terms & Conditions. Please read them carefully, as they outline your rights and responsibilities when using our services.
2. Use of Our Website
You may browse and purchase products from our website for personal, noncommercial use. You agree not to misuse the site, interfere with its functionality, or engage in unlawful activity.
3. Product Information
We aim to provide accurate product descriptions, usage instructions, and images. Colours and packaging may vary slightly. Always follow the directions provided on the product label and website.
4. Orders & Payments
All orders must be paid in full at checkout. We reserve the right to cancel or refuse orders if payment cannot be verified or if fraudulent activity is suspected.
5. Shipping & Delivery
We ship exclusively with Australia Post for fast, reliable, Australiawide delivery.
Shipping times and details are outlined in our Shipping & Delivery Policy.
6. Returns & Refunds
Our Returns & Refunds Policy explains when you may return products, how refunds are processed, and what items are eligible. By purchasing from Walleven, you agree to the terms of that policy.
7. Limitation of Liability
Walleven is not liable for:
Misuse of the product
Damage caused by incorrect application
Losses resulting from delays outside our control (e.g., courier delays)
To the extent permitted by Australian law, our liability is limited to the replacement or refund of the product.
8. Intellectual Property
All branding, text, graphics, and content on this website are owned by Walleven. You may not copy, reproduce, or distribute any content without written permission.
9. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information.
10. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of the updated terms.
11. Contact Us
For questions about these Terms & Conditions, please contact our support team.