(Walleven — Clean, Minimal, Compliant)
1. Overview
Walleven is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase.
2. Information We Collect
We may collect the following information: Personal Information Name Email address Phone number Billing and shipping address Order Information Products purchased Payment method (processed securely by thirdparty providers) Transaction details Website Usage Data Pages viewed Device type Browser type IP address Cookies (for site functionality and analytics)
3. How We Use Your Information
We use your information to: Process and deliver your orders Provide order updates and tracking Improve website performance and customer experience Respond to enquiries and support requests Prevent fraud and maintain security Comply with Australian legal obligations We do not sell or rent your personal information.
4. Payment Security
All payments are processed through secure, PCIcompliant thirdparty payment gateways. Walleven does not store your full credit card details.
5. Sharing Your Information
We may share your information with: Australia Post (for delivery and tracking) Payment processors (for secure transactions) IT and analytics providers (for website performance) These partners only receive the information necessary to perform their services.
6. Cookies & Analytics
We use cookies to improve site functionality and personalise your experience. Analytics tools help us understand how visitors use our website so we can improve it. You may disable cookies in your browser settings, but some features may not function correctly.
7. Data Storage & Security
We store your information securely and take reasonable steps to protect it from loss, misuse, or unauthorised access.
8. Accessing or Updating Your Information
You may request access to your personal information or ask us to update or correct it. Contact us and we’ll assist promptly.
9. Marketing Communications
If you subscribe to our updates, we may send you product news or promotions. You can unsubscribe at any time.
10. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website.
11. Contact Us
For privacy enquiries or data requests, contact our support team.